Corrections Policy

We will get things wrong sometimes. What matters is how quickly and openly we fix them.

Reporting an error

Email us through the details on our contact page. Please include:

• the link to the article;
• what you think is wrong;
• a source or evidence, if you have one.

Manufacturers, researchers and readers are all welcome to write in. You do not need to be an expert.

What happens next

1. We acknowledge the report where we can.
2. An editor checks the claim against the original sources, not just the article.
3. If we were wrong, we correct the article promptly. If we were right, we may reply with the source that supports the article.
4. If the matter is complicated, we may add context rather than change the text.

How corrections appear

We do not quietly rewrite history. Depending on the change:

• Correction: for factual errors. A visible notice at the top of the article states what was wrong and what it now says, with the date.
• Clarification: when wording was misleading but not strictly wrong.
• Update: when new information materially changes the story. An update note explains what is new and when.
• Minor edits: typos, formatting and small wording fixes do not need a notice.

Each article keeps a visible update history, so you can see when it changed and why.

Serious problems

If an article is seriously flawed, for example it relies on a source that proved unreliable or contains a defamatory claim, we may remove or substantially rewrite it. In that case we leave a note explaining what happened.

Machine-made errors

Because we use AI in drafting, some errors are of a kind a human reporter would not make, such as a misattributed figure. We treat these the same way: fix them, note them and look at whether a process change would stop them recurring.

Related

See our editorial policy and AI-assisted content policy. If your concern is about copyright or a disputed use of your content, see sources and copyright.